We realize that buying a leather jacket online can be a little scary. After all, it’s a fair chunk of money and what if it doesn’t fit? Or you don’t like it? Or it takes forever to arrive?
We’ve been there ourselves as internet customers. In fact, my best-ever experiences buying online have been with really small companies. The ones who sell a product they are passionate about go out of their way to ensure their shopping experience is happy.
And that is what we are trying to achieve here at RFH (Rahima’s Fashion Home). We’re not so a small business that doesn’t have a multi-million marketing budget or huge, but we are trying to growing up our business according to the new era’s fashion. We have a genuine passion for our leather jackets and bags and a commitment to providing exceptional personal service to our customers.
Because we have a genuine passion for our business so we are in trying to grow up our brand to the world’s leading brand so that we take personal interest directly in our customers’ inquiries, and we can see your order right through to delivery. If you want to phone up for a chat about the styles or to double-check a size then we will spend as long as is necessary to ensure that your query is answered.
Of course, sometimes things don’t go to plan. Occasionally we might have sold out, or perhaps the courier is running late one day with your delivery. These things happen to all businesses no matter how hard we try to prevent them. On those rare occasions you can phone us up and we will remember you. You aren’t just a reference number to us, you are one of our customers and hugely valued so we will do whatever it takes to make sure that your problem is solved promptly and courteously.
But none of this would matter if we didn’t try to offer outstanding jackets and bags. After all, that is why you visited our site in the first place. Over the years we’ve been lucky enough to get to know some of the best manufacturers of leather goods in the world. We have huge respect for these guys because, to them, the quality of the jackets and bags they produce is a matter of personal pride.
We are constantly researching new trends and technologies to keep the range up to date. Sometimes we’ll miss something so we welcome your feedback. Let us know if there is a style out there you’d like to see on the site. Or is there something we aren’t doing well enough?
Thanks again for taking the time to visit and we hope you find something here you like.